Emergency Eye Service
Our Emergency Eye Service is here to deliver care to people with urgent or sight-threatening problems.
The service is 9am- 5pm, Monday to Saturday, and is located at 5km Darkhana Road, PirMahal.
Please note we are not a walk-in service. You can be referred into this service if appropriate via your Optometrist, the Emergency Department (ED).
If you have sustained a chemical injury, severe trauma, have severe eye pain (with nausea, headache and reduced vision), or have lost vision within the last 4 hours – attend the emergency department without delay.
What is an Eye Emergency?
- A chemical Injury
- Severe trauma to the eye with possible penetrating injury
- Loss of vision within the last four hours
- Severe eye pain associated with reduced vision, headache, and nausea
If you have any of these, attend the Emergency Department without delay.
Urgent problems which can be seen 9am-5pm include
- Red, painful, eyes – particularly in contact lens wear
- Minor injuries to the eye, or something in the eye such as metal
- Sudden deterioration of vision with no other symptoms
- Shadows or ‘curtaining’ in the field of vision which is painless but may be associated with flashing lights or an increase in black spots (Floaters)
If your eye problem is over two weeks old, please discuss with your GP or Optometrist who may be able to refer you directly to the appropriate clinic.
If you are uncertain about the urgency of your eye problem, you can discuss it with either a GP, optometrist, the NHS 111 service, your local Minor Injuries Unit (MIU).
After registering at the Emergency Department reception, you will usually have a brief assessment by the triage nurse who will allocate you a triage category which determines your urgency to be seen. Triage may also refer you to doctors within the Emergency Department or other service if this is more appropriate for your condition.
There are four triage categories: 1 is the most urgent, for patients in need of immediate treatment for preservation of life; 4 is the least urgent, for those in no immediate danger of loss of life or sight. This is to ensure that emergencies are not delayed and means you will be seen in priority order, not time order.
Mr James Benzimra
Mr Daniel Byles
5-km Darkhana Road, Plot C, Kamay Shah PirMahal ( T.T. Singh Punjab).
If you have any questions regarding your operation, please contact Eye Day Case Unit on 03001363515. They are available 9am-5.30pm, Monday to Friday.
At AR Medi Care Hospital, the receptionists will guide you. Phone enquiries should be directed to RD&E Wonford as above.